Why Social Media Still Matters for Your Counseling Practice

CareLink Media LLC — Social Media Content

Sometimes it’s tempting to think social media doesn’t really matter anymore—especially in a profession like counseling. After all, therapy is about deep connection, not quick posts and scrolling feeds. But for today’s mental health practices, social media still plays a crucial role in reaching the people who need help the most.

your online presence might be the first time they feel like it’s okay to ask for help.
— Russell Holloway

Here’s the reality: before someone ever emails, calls, or books a session, they’re usually watching from a distance. They’re scrolling through Instagram at night, reading posts about anxiety, or watching a short video on setting boundaries. They’re quietly looking for hope. And if your practice isn’t showing up in those spaces, they might never know you’re there.

Social media gives you a way to offer something valuable—before the first session ever happens. A simple post about managing stress or a short video about couples communication might seem small, but to someone feeling alone, it can be the moment they finally decide to reach out. And when they do, they’ll feel like they already know you. That familiarity builds trust, and trust is what counseling depends on.

It’s also a way to break down stigma. Every time you normalize therapy or offer language for what someone is going through, you make it easier for them to take the next step. For people who’ve never done therapy before—or who still feel unsure about it—your online presence might be the first time they feel like it's okay to ask for help.

And then there’s consistency. People may not need therapy today. But a month from now? A crisis might hit. A relationship might unravel. A loss might come out of nowhere. And if they’ve seen your content regularly, if your name is already familiar, they’ll know where to turn when the time comes.

More than anything, social media is just one more way to serve. Not by selling—but by showing up. With care. With wisdom. With compassion.

Because sometimes a post is more than a post. Sometimes, it’s the first step toward healing.

Russell Holloway

Russell Holloway is a licensed professional counselor based in Savannah, Georgia, with over 17 years of experience managing and expanding multi-location mental health practices. He holds a Master of Business Administration with a focus on marketing (2004) and a Master of Science in Clinical Mental Health Counseling (2008), both from Stetson University. Russell is the founder of Holloway Counseling & Consulting LLC, as well as CareLink Media LLC, a company dedicated to helping mental health professionals grow their practices through ethical, effective content. Call or text Russell at (386) 212-3634.

https://www.carelinkmedia.com/
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